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Faq

Shopping

We have a big collection of the best items just for you

Shipping & Returns

We take great pride in our products and hope you are thrilled with your purchase from An Added Touch.
Merchandise must have original tags and be free of smoke, perfume, or deodorant.

An Added Touch accepts returns and exchanges on merchandise that has not been washed, worn, or altered.

Returns must be postmarked to An Added Touch within (10) business days of purchase. We will issue a refund in the original form of payment upon receiving your return, providing it meets the requirements stated.

In-Store returns must be returned (10) business days of purchase. We will issue a refund in the original form of payment within (3) days, provided the stated requirements are met.

Shipping Charges are non-refundable.

Return Info

Please send your return to:

An Added Touch
1340 Hal Greer Blvd.
Huntington, WV 25701
Attn. Gift Shop Return

Damaged Items:
If you have received a damaged item please email or give us a call so we can resolve this as soon as possible. And damaged item purchased online must be reported damaged within (3) days of receipt and prior to wearing the item.
Tags must still be attached. No exceptions.

An Added Touch reserves the right to determine eligibility for returns and to update this policy at any time.

If you have questions regarding our return policy please call us at 304-526-2115 or Email Us!

Return Instructions

To return your item:
1. Repack the item in the original packaging.
2. Include invoice or copy of the item you are returning and the reason for the return.
3. Consider insuring your purchase in case it is lost or damaged in transit.

An Added Touch cannot be responsible for packages that do not arrive at the store.

Refunds will be issued within (3) days of receipt of return. An E-Mail notification will be sent once your package has been received and refunded by An Added Touch.
Return Shipping is at the buyers expense. Items returned that do not meet the contingencies stated in our return policy will be shipped back to the customer at their expense.

Policy

Privacy Policy

When you use our products or website, you may be asked for personally identifiable information such as your name, address, and telephone number.

By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by Emailing Us!
- We will destroy your personal information within three days of receipt of your withdrawal of consent.

Security

All security on our website is treated seriously. Where applicable, we take steps on our back end systems that store the customer account information and to protect data transmissions.

However, this is not a guarantee that such data transmissions cannot be accessed, altered, or deleted due to firewall. Or other security software failures.

If you continue to shop, or use this website, you are agreeing to comply with and bound by the following terms and conditions of use, which together with our privacy policy Govern An Added Touch relationship with you in relation to this website.

If you disagree with any part of these Terms and Conditions, please do not use An Added Touch Website.